Senior Officer, Business Partnerships
Job Code: 5025
Job Purpose
1. Project & Program Management
2. Financial Viability Analysis
3. Develop, Manage and Drive Third Party
Relationships (including establishing terms of engagement with third party
vendors)
4. Strategic Engagement Roadmap
5. Single Point of Contact (SPOC) for
Business operations with IT & Networks (as pertains to product development)
Key Accountabilities
Expected End Results (“WHAT”)
Supporting Activities (“HOW”)
Strategic Engagement Roadmap
·
Ensure alignment of vendor partnerships engagement within CBS strategic
roadmap to guide its strategic decisions(Vendors, service delivery systems
suppliers, in conjunction with Data and VAS teams).
·
Identify adhoc changes in the commercial and business environment that
may potentially warrant modifications to Airtel’s CBS strategies.
·
Ensure stakeholders are informed of organizational and environmental
changes including trends that may have an impact on Airtel’s current and future
product and service performance.
Project Management:
·
Effective liaison with all stakeholders to obtain alignment and
commitment to implementation of all projects
·
Track CBS projects and implementation in alignment with budgeted costs and
delivery time frames.
·
Prepare timely and accurate data entries for all submissions as
required.
·
Ensure management and control of project changes from scope, deviations
from specifications, costs, scheduling and timely contingency planning.
·
Responsible for managing all prospective and new relationships.
Financial Viability Analysis.
·
Prepare financial business cases to support / justify all potential
revenue projects to ascertain financial viability of all prospective
relationships.
·
Prepare quotes for requisitioning and track orders until payments.
·
Support business decision team to identify revenue growth portfolios.
Develop, Manage and Drive third party
relationships:- Vendor management
·
Provide input in proposal
process identifications ensuring business compliances as required
·
Liaise with all Airtel vendors to ensure deliverables are met within the
necessary requirements and business standards
·
Ensure SCM involvement in the process of potential engagements that
would be useful in driving VAS and data.
·
Liaise with the Legal function to ensure collaborative and contractual
obligations are managed efficiently closing deals with signing of necessary
paperwork (MOUs; contracts; SLAs; NDAs; etc.) including proper documentation
hand-over and sign offs.
Single Point of Contact (SPOC) for Business
operations with IT & Networks (as pertains to product development)
·
Act as immediate contact for all business enquiries for the Marketing
team and other stakeholders.
·
Ensure PCNs/CRFs end to end tracking, developing an effective tracker,
updating and reporting weekly to all relevant stakeholders.
·
Ensure proper management of all portfolio of products (cross products
line) with timely liaison with IT/Networks
Dimensions
Revenue contribution – core revenue plan
Revenue contribution – beyond core revenue
plan
Successful conclusions of potential
business as per number engaged
Third Party relationship Management
Product Roadmap fulfillment
Effective Stakeholder Management
Skills & Knowledge
Educational Qualifications & Functional
/ Technical Skills
§ Bachelors in Social Sciences,
Engineering, Computer science
§ Masters in Business Administration or
management is an advantage
§ Project Management qualification will be
an advantage
Relevant Experience
§ 3+ years of Marketing/Business management
experience
§ 2+ years of Project management experience
§ 2+ years of relevant experience in
Telecom and/or IT
§ 1-2 years in handling a product category
Other requirements (Behavioral etc.)
§ Good report writing skills
§ Team engagement
§ Negotiation skills
§ Extremely detail oriented
§ Confident
§ Self starter
§ Logical Reasoning with ability to
negotiate with an outsourcing partner to commence business solutions
Senior Officer: Reporting & Analysis
JOB CODE 1008
To effectively comply with the Company /
Group reporting standards and preparation of Management /Financial Reports.
Key Accountabilities
Expected End Results
Supporting Activities
Daily Zonal CWN Reports
·
Accuracy and timeliness in reporting of Business KPIs
·
Periodic trend analysis and commentaries on variances
Weekly CEO Reports
·
Accuracy and timeliness in
reporting of Business KPIs
·
Current Business activities (Sales &Marketing) and competition
activities across the company
Monthly Function-wise KPI Tracker
·
Accuracy and timeliness in reporting of Business KPIs
·
Periodic trend analysis and commentaries on variances
Detailed analysis on variances between
Actual & AOP targets
Business & Financial Analysis
·
Accuracy and timeliness in reporting of Business KPIs
·
Periodic trend analysis and commentaries on variances
Regional & Zonal MAPA
·
Accuracy and timeliness in reporting of Business KPIs
·
Periodic trend analysis and commentaries on variances
Skills and Knowledge
Educational Qualifications & Functional
/ Technical Skills
§ A good university degree in Accountancy
or any Business Science course from a reputable university
§ Professional qualification in Accounting
(ACA, ACCA, etc)
Relevant Experience (Type of experience and
minimum number of years)
§ Minimum of 3 year cognate experience with
very good computer skills (especially Microsoft tools – Excel/ PowerPoint)
Other requirements (Behavioural etc.)
§ Strong ethics, hands on approach,
analytical skills and business acumen
§ Good communication and interpersonal
skills
§ Good organizational abilities and
excellent reporting skills
§ Ability to deliver under pressure
§ Enthusiasm to be part of a dynamic team
Regional Sales Coordinator
Job Code: 5031
Job Purpose
To demonstrate a strong competence in
Business Analysis, Business Performance Reporting, Project Management in the
area of planning, Performance tracking and gap analysis. Coordination of
Regional Sales activities, liaising with ZBM’S, HO sales support team on
Regional inputs and deliverables.
Key Accountabiities
PRINCIPAL ACCOUNTABILITIES
EXPECTED END RESULT
MAJOR ACTIVITIES
To provide Zonal and Regional reports and
analyses on daily/weekly/monthly pipeline sales
Daily Sales Analysis, Reporting &
Tracking
Weekly Sales Analysis, Reporting &
Tracking
Monthly Sales Analysis, Reporting &
Tracking
To provide reports on daily/weekly/monthly
market development activities
Daily Reporting and tracking of Market
Impact Team activities
Weekly Reporting and tracking of Market
Impact Team activities
Monthly Reporting and tracking of Market
Impact Team activities
To provide reports on Regional Operations
Performance
To coordinate sales activities with other
departments to ensure seamless correlation
To coordinate regional review meetings
To coordinate with relevant departments to
ensure the success of regional review meetings monthly or whenever they take
place
To coordinate regional CP forums
To coordinate with relevant departments to
ensure the success of regional CP forums
MAJOR CHALLENGES
Training on Business Analysis reporting and
Microsoft Office is required
Collation of information manually from each
state can be a challenge when there’s downtime
Dimensions
DIMENSIONS (METRIC MEASURES)
(1) Accurate and timely submission of
reports
(2) Success of Market Impact Team
activities
(3) Success of regional review
meetings
(4) Success of regional CP forums
(5) Number of Distributors
Skills & Experience
SKILLS & KNOWLEDGE
·
Good analytical skills
·
Good knowledge of Microsoft Office
EDUCATIONAL QUALIFICATION
·
First degree
RELEVANT EXPERIENCE
·
7 years relevant experience
PERSONAL CHARACTERISTICS & BEHAVIOUR
·
Achieving Results, Analytical
Assistant Manager, Prepaid Acquisitions
Job Code: 5023
Job Purpose
Responsible for:
Insights generation from analysis of
customer usage & behavioural data to inform acquisition initiatives
Implementation of customer driven as well
as Sales & Distribution channel led activities to achieve Airtel NG’s
prepaid Gross Adds and REC targets
Key Accountabiities
Supporting Activities (“HOW”)
Generation of robust insights to inform
acquisition activities
Daily analysis of customer acquisition and
usage data to determine trends (zone wise/segment wise) that can impact the
rate/quality of gross additions
Analysis of market/competitor trends to
anticipate and advise on impact of competitor activities on airtel customer
acquisitions
Effective and efficient liaison with the
Sales & Distribution verticals to deliver quality Gross Adds leading to
growth in REC and Revenues
To identify the new segments for prepaid
acquisition and therefore plan and implement the strategy to penetrate the same
with leadership position.
To conduct consumer and trade research on
periodic basis to identify new opportunities for acquisition.
To design/implement suitable consumer and
trade schemes so as to acquire revenue-paying customers.
To analyse and identify channel partner ROI
enhancement opportunities.
To design and implement channel incentive
program to achieve the desired REC net adds target.
To facilitate sales team to achieve the
desired REC net adds target through conceptualising and implementing suitable
sales incentive programs
To plan and monitor acquisition cost.
Incremental Share of Net Adds
To identify the key strengths of
competition and plan key tactics to get incremental share of net adds from
competition
To coordinate handsets strategy to gain
market share and counter competition
Customer Delight measure in terms of
Schemes and Promotions
Track and monitor the demand planning
process to ensure sufficient SIM stock availability across the zones and ensure
30 day buffer stock at all times
Work closely with and design initiatives
with the CSD team to ensure zero impact of ongoing SIM registration requirement
on gross adds targets
Reporting
prepare and consolidate reports and
trackers on various prepaid acquisition strategies to show trends, ROI and
impact to aid effective business decisions
Revenue enhancement
Effective liaison with technical, market
planning and relevant zonal sales teams to ensure optimal BTS deployment,
launch and utilization
Dimension
Achieve REC Net adds target
Achieve gross adds targets
Achieve Airtel share of gross adds
aspirations
At least 2% Incremental Customer Market
Share-
Segment wise and BTS/Zone/Region wise
planning and reporting
Periodic regional travel
Skils & Knowledge
Educational Qualifications & Functional
/ Technical Skills
Bachelor’s degree in social sciences,
management or any numerate discipline
Proficiency in the use of Microsoft office
suite – Word, Excel, PowerPoint
Relevant Experience
3 years experience in an analytical and/or
project management role
Previous experience in marketing or sales
function in FMCG or telecoms environment will be an advantage
Other requirements (Behavioural etc.)
Strong skills in data analysis and
interpretation
Ability to draw inferences from
limited/incomplete data
Ability to read, understand and extract
valuable insights from Market research reports
Good reporting capabilities
Ability to work through cross functional
teams
Ability to function under pressure.
Ability to organize and prioritize multiple
tasks
