Kimberley Ryan Jobs: Vacancy
for Program and Innovation Analyst.
PROGRAM & INNOVATION
ANALYST
LOCATION: Abuja
TYPE: Full time
JOB OPENING ID: 931
ROLES AND RESPONSIBILITIES
• To effectively manage the
organisation’s relationships with relevant external research bodies
• To maintain a comprehensive
and up to date knowledge of developments in policy and practice in relation to
the ICT Industry
• To effectively manage
strategic level projects to budget and schedule and to meet their objectives
and outcomes
• Business case development
for new product opportunities (build/buy/partner) or market entry strategies.
• Define product and segment
specific research to understand the competitive landscape, customer
segmentation, and customer satisfaction drivers.
• Develop business plan,
including strategic requirements, pricing; costs, revenue forecasts; capital
costs, profit. Analyze and define roles and responsibilities of all ecosystem
players, distribution channel alternatives and develop go-to-market strategies
that diversify/grow and/or simplify sales and ultimately provide a superior
customer experience. Strategies will be assessed based on what the Company will
build, partner or buy based on agreed upon criteria, including risk/return,
market materializing for adoption and competitive alternatives.
• Work closely with
internal/external facing teams to develop marketing strategy and messaging for
new/existing products such as: out-of-box experience / on-boarding, user
education / tips, feature nomenclature, in-product help / tutorial
requirements, feature tours, etc.
• Track consumer feedback,
customer care, customer satisfaction, dashboards and metrics to measure success
and engagement of new and existing products
• Attend industry trade shows
and Product conference calls with appropriate departments.
• Drive product evolution and
develop customer/stakeholder segmentation strategies — evaluating product
enhancements and customer change requests against strategic product direction,
agreed upon contractual commitments and target markets.
SKILL SET
Bsc, M.Sc, Professional
qualifications
• Previous experience or
exposure to research, consulting, and/or corporate development and/or
experience in ICT industry is considered a plus.
• Experience in the selection
and application of a range of methodologies for data collection, input,
analysis and reporting.
• Excellent communication and
report writing skills, and in particular the ability to produce very clear,
concise and accurate written copy and graphic material for a range of readers,
responding to individual needs.
• The ability to work
confidently and productively on own initiative, and to manage a diverse and
demanding workload to set timescales and deadlines.
WORK EXPERIENCE: At least 5
years
To apply click here
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